TAV Operation Services inaugurates Extime Lounge at the Almaty Airport in Kazakhstan
16/10/2024
TAV Operation Services inaugurates Extime Lounge at the Almaty Airport in Kazakhstan
October 16, 2024-Almaty -TAV Operation Services (TAV OS), a global leader in airport hospitality, has officially inaugurated Extime Lounge at Almaty Airport’s news international terminal, marking the first global expansion of the Extime Lounge brand outside of France. Extime is the new retail and hospitality brand of Groupe ADP, a powerful new concept that redefines the airport experience to make every visit unique and memorable
TAV OS has inaugurated Extime Lounge at Almaty airport. Designed to offer an ultimate experience with personalized services, these two international departure lounges at Almaty Airport mark the first international development for Extime Lounge after the flagship inauguration in Paris-Charles de Gaulle airport in 2023.
The two lounges, a business lounge and a lounge for VIP customers, cover an area of approximately 600 square meters and 560 square meters, respectively. The business lounge offers 125 seats and amenities tailored to business travelers, including high-speed Wi-Fi, a business corner, a meeting room, a family room, an a la carte and live cooking buffet featuring global and local flavors, as well as a shower area and spa.
The VIP lounge can accommodate more than 100 guests and offers an upscale experience with a touch of luxury. In addition to the same amenities as the Business Lounge, it features premium food and beverage options, an exclusive VIP room and a dedicated bar area. Guests are offered an end-to-end journey by entering the lounge through a private entrance. A dedicated passport and security control area ensures a seamless journey, and when it is time to board, the Extime team also provides VIP transfer services directly to the aircraft.
Franck Mereyde, Chairman of Executive Committee, Executive Board Member of TAV Airports commented “We are extremely excited about the international debut of Extime Lounge in Kazakhstan at Almaty Airport. We are the largest airport management platform globally, Groupe ADP, with a footprint in 120 airports in 50 countries. Our goal to sustain a high growth model in accordance with new environmental and societal challenges. to develop Almaty as the best airport in Central Asia. Our growth strategy focused on three pillars: Digitalization, Sustainability and Hospitality. We will continue in investing in Almaty to develop Almaty as the best airport in Central Asia.”
Aude Ferrand, CEO of TAV OS, explains the vision behind TAV OS' new investment in Kazakhstan: "As a global hospitality company, we are delighted to bring our expertise to Almaty Airport by offering an exceptional lounge experience. It is essential to understand passengers and provide them with tailored services. That is why Extime is redefining the airport experience to make every visit unique and memorable, away from the crowds and the regular path, offering enhanced services and a wider range of amenities. We are very pleased to be part of taking the passenger experience at Almaty Airport to a new level.
As Groupe ADP Chief Customer Officer, Mathieu Daubert commented : « We are delighted to expand the Extime hospitality model beyond our frontiers along with TAV OS. Extime lounge sets new standards on the luxury lounge segment providing passengers an upscale range of services, design and commercial offers within one single place. We are very confident of TAV OS strong expertise in providing distinctive end-to-end hospitality services to bring passenger journey in Almaty to the next level.»
Göker Köse, President of Almaty Airport said “We are operating Almaty Airport since 2021. During this period, we doubled the number of destinations and invested more than USD 200 million to develop the airport. The new international terminal, inaugurated in June more than doubled capacity to 14 million. During the first nine months of 2024, we served 8.5 million passengers with a 21% increase. We are targeting world-class passenger experience through state-of-the-art technology and services, focusing on sustainable growth and these two Extime lounges will contribute highly to our goal of achieving a Skytrax 5-star rating.”
About Extime Lounge
Extime, Groupe ADP’s new retail and hospitality brand, aims to offer passengers a completely new airport experience in the restricted area once they have gone through security. Extime Lounge is Extime’s brand of lounges provides eligible customers with quality spaces harmoniously designed to meet all their needs, providing expanded services and a wider range of amenities, together with inspired, experiential touches. Each traveler experiences a moment of quality, but always a unique and personalized one. The brand has been operated by TAV OS, a service company of TAV holding, a subsidiary of Groupe ADP. The first lounges were opened in Terminal 2BD and Terminal 1 of Paris Charles de Gaulle Airport in 2023.
About Groupe ADP
Groupe ADP develops and manages airports, including Paris-Charles de Gaulle, Paris-Orly and Paris-Le Bourget. In 2023, the group handled through its brand Paris Aéroport 99.7 million passengers at Paris-Charles de Gaulle and Paris-Orly, and nearly 336.4 million passengers in airports abroad. Boasting an exceptional geographic location and a major catchment area, the Group is pursuing its strategy of adapting and modernizing its terminal facilities and upgrading quality of services; the group also intends to develop its retail and real estate businesses. In 2023, group revenue stood at €5,495 million and net income at €631 million.About TAV Operation Services
A subsidiary of TAV Airports - a member of Groupe ADP, TAV Operation Services is among the world's leading providers of airport passenger hospitality services. With nearly 90 lounges in 19 countries, TAV Operation Services offers an end-to-end comfortable and exclusive experience for its guests before and after flights. The portfolio includes services such as meet and greet, fast track, loyalty programs, and management of commercial areas. Operations span 19 countries in regions including Europe, the Middle East, the Caucasus, Central Asia, Africa, and North and South America.
www.tavoperationservices.com
Almaty Airport
TAV Airports took over operations in Almaty, the economic capital and the busiest airport of Kazakhstan in April 2021. TAV Airports is now 85% beneficial owner of Almaty Airport and associated fuel and catering businesses, and Kazakhstan Infrastructure Fund, managed by VPE Capital and backed by Kazyna Capital Management, holds the remaining 15% stake. Almaty is the first airport in TAV Airports’ portfolio where the company owns the airport instead of a time limited concession. Kazakhstan’s main aviation gateway and the flag carrier Air Astana’s base, Almaty Airport is an important junction on the modern “Silk Road”. TAV Airports inaugurated the new international terminal in Almaty in June 2024.