GIS inaugurates HelloSky Lounge in Milan Bergamo Airport


In June 8th, GIS inaugurates the HelloSky Lounge in Bergamo Milano Airport.

June 8th, 2021, Milan/Barcelona/Istanbul - GIS, airport hospitality service company based in Barcelona (Spain), subsidiary of TAV Operation Services (TAV OS), has developed and will start operating in June 2021 a new lounge under the brand “HelloSky” for Milan Bergamo Airport.

SACBO, the management company of Milan Bergamo Airport, the third largest Italian airport with a movement of over 13.8 million passengers in 2019, adds another prestigious piece to the wide range of airport services, providing a lounge among the more elegant, rich and equipped on the national and international scene and entrusting it to TAV OS with a view to partnership

The new Hello Sky Lounge, with a dimension of 750 sqm and 130 seating capacity, will be dedicated to international and domestic traffic in Milan Bergamo Airport.  It is located in airside right before the new passport control area of the terminal extension carried out in 2020.

The lounge is divided in 10 different areas as; relax zones, work area, meeting room, F&B area, smokers’ room and toilets with shower which this variety of areas allowing passengers to enjoy the space and services as they prefer. The lounge will offer a tailor-made experience that adapts to the priorities of its valuable guests’ demands. The cluster of services appears as hospitality, bar, catering, à la carte dining, including with business entertainment and resting areas which will be presented by a friendly and welcoming staff.

The design pillars of HelloSky Milan Bergamo is inspired by Bergamo city itself with a sophisticated environment touch. The creation of an oasis in the customer journey through the stimulation of senses and the purpose of sustainability focus. It is a modern and well-designed lounge, with elegant style and furniture that offers a high level of quality and comfort to customers. With natural light and materials, passengers will feel the relaxing atmosphere during their stay.

A luxurious and customer friendly experience in Bergamo with HelloSky

Giovanni Sanga, president of SACBO, said: "we are pleased to activate the new lounge, which represents a prestigious business card and is channelled into the process of restarting air transport, supported by investments that make new spaces and services available to passengers. helping to make the transit experience at the airport as comfortable as possible before starting the journey. We are confident that the high professionalism of TAV OS will offer customers the best possible experience, worthy of an airport that looks to the future".

 Güçlü Batkın, TAV Operation Services CEO, remarked, “Our continued expansion in Italy, now in BGY, is a milestone in becoming a preferred worldwide brand in airport hospitality services. Our ambition here is to offer a unique, seamless customer experience through our HelloSky Lounges. Thanks to our digital transformation investment, we will continue providing high-quality service to our customers and being the reliable solution provider for our partners at the airports.”  

In the HelloSky Milan Bergamo lounge all amenities are perfectly designed to serve any need of passengers including shower areas or reading spaces. The menu is served with a dynamic approach and adapted to different hours of the day providing a variety of selection including local taste. Pay-per-use premium options will also be available for convenience. On top of that, GIS will operate the lounge following strict COVID-19 procedures to offer the safest environment.

HelloSky Milan Bergamo Lounge is the second product under the HelloSky brand after the successful HelloSky Rome at Fiumicino Airport.  HelloSky’s branding philosophy pillars are: dynamism, comfort, quality, flexibility and customization.

HelloSky Lounge aims to become a reference as ones of the best lounges in Italy and Europe.

About GIS

Established in 1998, GIS provides hospitality services in international airports globally, based on a unique comprehension of today’s traveller. GIS has a wide offer of services that allows us to cover all passengers’ needs during their trips. GIS’s main expertise & services are common-use lounges, tailor-made lounge management, AirRooms, Meet&Greet services, and airport loyalty digital programs. In 2019, GIS was acquired by TAV Operation Services (TAV OS), a 100% subsidiary of TAV Airports and Groupe ADP.


SACBO, the Milan Bergamo Airport management company, celebrated the 50th anniversary of its establishment on 16 July 2020. The airport's success matured between 2002 and 2019, when passenger movement increased from 1.2 million to nearly 14 million. During this period SACBO has continuously invested to expand and adapt the airport infrastructures, investing 300 million of its own resources. The new wing of the Schengen terminal will be inaugurated in autumn 2020. At the end of the works, the airport will have 16 boarding gates for Schengen flights and 10 non-Schengen flights.